Your shutter journey from start to finish

by | Jan 10, 2024

So how does it work?

What’s the process?


If you’re looking for a hassle free journey to finding the perfect window shutters then look no further. Our local family business can provide you with bespoke window shutters and a 5* customer experience. Read more about our local family business here. 


Step 1: Enquire

We have a showroom in Blaydon you can visit initially to see all the options. We have many different styles of plantation shutters to see and operate in full sizes. You’ll be able to feel the quality and see the whole colour range available. We also have our hinges and ring pulls on show to help you with your decision.

If you’d like to bring approximate window/doorway sizes with you to your appointment, we are happy to give you an estimate on the day. It’s handy to bring photos of your windows too so we can explain how the shutters will look in your home.


Step 2: Measure

As our plantation shutters are made to measure, we will plan a home survey to gain final precise measurements of your window openings. We take accurate measurements of angles and openings to ensure your shutters fit perfectly. You will have the same person from start to finish measuring and fitting your shutters so you won’t have to discuss things twice or deal with any middle man.


Step 3: Customise

At your final measure, we will talk you through the customizable options for your plantation shutters. If you haven’t visited our showroom, we have some samples that we can bring to your home survey. You will gain advice from our expert family team on the best options for your windows.

Options to choose:

-Shutter material – MDF, Hardwood or ABS (water resistant)

Shutter style – café, full height, bay window shutters, tier on tier, bi-fold, shaped windows, sliding track shutters, solid shutters

-Louvre size

-Hinge colour

-Finish colour

-Tilt rods/easy tilt


Step 4: Secure your order

Once you’ve chosen your perfect plantation shutters, your order will be placed upon receipt of the deposit. We will update you when your order has been delivered to us and we can book in a date for fitting.


Step 5: Installation

The big day has arrived! Your window shutters are here and ready to be installed.  We will arrive with everything we need to ensure your installation is seamless and we will pay close attention to details. We are known for our outstanding craftsmanship and care, ensuring you are 100% satisfied with your plantation shutters and the service you receive from our family team. We take away all rubbish from our fitting and ensure the space is clean and tidy. We will talk you through how to operate your bespoke shutters and give you a demo, ensuring you know the best practice for correct use.


Step 6: Thank you

Once the window shutters are installed and you are happy with your product, we will request the final payment to settle your account. We would love to hear your reviews on our service and would be grateful for your time doing so. We have excellent 5* reviews on Trustpilot, Google and Facebook and would love to hear more. Our plantation shutters come with a 5 year guarantee so you know they are built to last. If we can be of any further help to you, please get in touch.


Browse our shutter styles here.


Why not give us a call and we’ll discuss the benefits of shutters with you.  Speak to Lauren or Andrew on 0191 4146621.

You can also get in touch via our website contact form here

We install window shutters throughout Newcastle upon Tyne, Gateshead, Northumberland, Durham and the surrounding areas.

You can find us on Facebook and Instagram – we often share images of the homes we have transformed!